Easy onboarding, driving you to greater email success

Onboarding refers to the process our new clients go through to become fully functional users of Mymailer. We’ll help you migrate successfully from your prior supplier to us, supporting you and arming you with all the necessary knowledge and skills to become effective email marketers – and fast.


Lengthy and problematic onboarding experiences are one of the biggest reasons why brands stay with their incumbent suppliers even if they are not happy with the service they have been receiving.  Put simply, it can take too long and be too much of hassle to switch.

But onboarding doesn’t have to feel like a daunting task. We are here to support you with your end goal: Happier customers, more efficient workflows for your team and proving to your boss that all the hard work you are investing in your email marketing strategy is really paying off.

At a glance

  • Onboarding manager on hand
  • Help and resources at your fingertips
  • ‘Live chat’ function 24/5 to answer all your questions
“We exist simply to help you increase your ROI via email marketing so we are just as keen as you are for the process to be as smooth and as seamless as possible.”

Kate Garner, Operations Director

Getting it right first time every time

Welcome to Mymailer…

We will send you a welcome message highlighting all the things you need to know about getting up and running. We’ll point you in the right direction of all the key resources and training support documents so you know where to find everything.

Very pleased to meet you!

Your dedicated Account Manager will be in touch to say hello and confirm that you are armed with everything you need to get off the ground. We are on hand to help, so this is your chance to get any of those early questions answered so we can get you up and running as quickly as possible.

And away you go!

You’ve launched! How’s it going? Did you receive a good result from your first campaign? Is there anything we can do to optimise the process? What else could you be doing to generate more ROMI, make your customers even happier (and impress your boss with amazing results!)?