Onboarding refers to the process our new clients go through to become fully functional users of Mymailer. We’ll help you migrate successfully from your prior supplier to us, supporting you and arming you with all the necessary knowledge and skills to become effective email marketers – and fast.
Lengthy and problematic onboarding experiences are one of the biggest reasons why brands stay with their incumbent suppliers even if they are not happy with the service they have been receiving. Put simply, it can take too long and be too much of hassle to switch.
But onboarding doesn’t have to feel like a daunting task. We are here to support you with your end goal: Happier customers, more efficient workflows for your team and proving to your boss that all the hard work you are investing in your email marketing strategy is really paying off.
Kate Garner, Operations Director
We will send you a welcome message highlighting all the things you need to know about getting up and running. We’ll point you in the right direction of all the key resources and training support documents so you know where to find everything.
Your dedicated Account Manager will be in touch to say hello and confirm that you are armed with everything you need to get off the ground. We are on hand to help, so this is your chance to get any of those early questions answered so we can get you up and running as quickly as possible.
You’ve launched! How’s it going? Did you receive a good result from your first campaign? Is there anything we can do to optimise the process? What else could you be doing to generate more ROMI, make your customers even happier (and impress your boss with amazing results!)?